Prepare the order number or date of purchase, the machine model, a description of the fault and the date it appeared.
Take photos or a short video showing the problem.
Send your report by email to biuro@swepcore.com or call +48 733 770 476 (daily 08:00-16:00). You can also write to us by post: SWEPCORE PIOTR WOJTKIEWICZ, ul. Przedwiośnie 4F, 73-110 Grzędzice, Poland.
Give the address where the machine is located. We will confirm your report and agree with you whether the repair will be carried out on site or at the SWEPCORE service centre. Do not send back a machine shipped on a pallet yourself - we collect it at our expense, so please wait until we contact you.
